Horrible app bad connectivity

I had this product for a week and regret wasting my time and energy. I was really excited about this because I hoped it would be a solution to my teenage son constantly forgetting his key at home and being locked out. I also liked the idea of not having to dig in my purse at night to find my keys to get inside my house. Set up was a nightmare when it came to my sons phone he was never able to accept the key I sent him, I kept getting an error saying no internet connection both on LTE and wifi, only when I set him up as the owner did his phone work which was unacceptable. I tried to send my mom a key just to test it on a second device and had the exact same issues. It only worked on mine and my husbands phones. I also didnt like that I always had to pull my phone out of my pocket wait minutes for the phone to find the lock and then press the button on my phone to unlock the door, it just took way to long. I am returning it and going with a keypad lock instead that a friend has and loves. Overall I loved the idea of this product but it did not meet my expectations or my needs.

B Ortega about Kevo, v1.4.33