App needs help

Update- Fobs and some ekeys not recorded in history. App crashes when tapping preferences. No way to force a Kevo gateway refresh to really see if your door is locked or not. Contacting there support is aggravating. Sent detailed explanation on issue with all the steps I took to try and resolve the crashing app issue. The response back was a list of things to do that I stated in my initial ticket request. I responded back and they again sent me the same list. No support at all. A month after me opening a ticket I received an email saying they will look into the app crashing. Sadly still no resolution.

Sayex about Kevo, v1.4.33