App needs help

Fobs and some ekeys not recorded in history. App crashes when tapping preferences. No way to force a Kevo gateway refresh to really see if your door is locked or not. Contacting there support is aggravating. Sent detailed explanation on issue with all the steps I took to try and resolve the crashing app issue. The response back was a list of things to do that I stated in my initial ticket request. I responded back and they again sent me the same list. No support at all.

Sayex about Kevo