My god, could you imagine how awesome itd be if it just worked?

Update: at this point, Ive read enough, experienced enough, and been frustrated enough (particularly after tonights outage which resulted in a lockout of my family and an email from the company to all users) to seriously consider a formal complaint and possibly even legal action against Kwikset over the false claims associated with this product. There are many, many, MANY users affected and the problems are consistent.

Bullet points are easier:

-Gateway connectivity is horrible. Hit or miss, no matter how good the reception (mine is 15 feet away). Costs a lot for very little benefit. I have ZERO confidence that the lock is armed or disarmed when Im not physically staring at it. Add to this the fact that it takes FOREVER to work (if it does), and you see my point.

-Without the gateway, connectivity is still horrible. Try locking the door from five feet away. Often takes 3-4 minutes of it works at all.

-Another product I have that relies on a gateway is my MyQ garage door opener. Its freaking amazing. It just works, and it does so quickly every single time. They have the advantage of not relying on Bluetooth, however, which is how Kwikset shouldve designed this lock. Bluetooth for those without gateways and for entering/exiting with phones, proprietary radio for gateway or entering/exiting with fob. Should be perfect, foolproof, AWESOME, like my cars smart keys.

-The freaking thing activates for no reason when I open my door. Im not touching the lock, and the antenna wire isnt damaged at all. Perfect installation, fresh batteries, random locking. People have even collided the deadbolt with the door frame as a result. Great. First a garbage product, now damage to my home.

-The latest version of the app crashes when I try and enter preferences. Going to try a reinstall. Jesus Christ, they cant even get that right.

-Gotta love touching the lock and seeing no activity whatsoever. No lights. Fresh batteries, app running, phone near... nothing. Crickets. In fact, actual crickets would likely engineer a better lock. Damnit, I really wanted this thing to work. So frustrated and grossed out.

gtangjr about Kevo